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Consumer trends and news curated by Tourism Australia
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Beat jet lag

Beat jet lag | The Insight Files | Scoop.it
A pair of mathematicians have crunched the numbers to come up with what they believe is the quickest way to beat jetlag.
Tourism Australia 's insight:

There's an app for everything these days - even for long-haul travellers struggling with jet lag.

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The Concierge Network LLC's curator insight, October 7, 2014 5:25 PM

We sure are getting to be savvy travelers alright!  Check out this app to beat jet lag! 

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Mobile app development for enterprise: Do's and Don'ts

Mobile app development for enterprise: Do's and Don'ts | The Insight Files | Scoop.it

There seems to an app for just about every aspect of our personal life. Now, more and more businesses are looking at creating mobile apps for employees and customers alike.

 

Smartphones and tablets are completely changing the way that people run their lives. There seems to an app for just about every aspect of our personal life. Now, more and more businesses are looking at creating mobile apps for employees and customers alike.

 

But developing software for today's distributed enterprises is not a simple task. Developers must often work with multiple technologies, highly distributed environments and computing networks often built on a hybrid infrastructure combing legacy systems with newer ones. Add the pressure to develop applications for the growing range of smartphones, tablets and other mobile devices and you can understand how many may balk at the idea.

 

For those aiming to develop a mobile app that will make employees more productive or customers more informed, there are some common mistakes that developers often make. Issues such as security and real-time monitoring are ones that are uniquely enterprise and need to be addressed as such.

 

To help avoid these, here are some do's and don'ts:

 

Do's

1. Think about the user experience

Regardless of whether it's a tablet or a smartphone, mobile devices are fundamentally different from desktop and laptop computers. As such, it's imperative that you don't try to simply port an existing desktop application over to mobile.

 

Mobile devices have a different form factor (and screen size) and usually have less processing resources as well as very different input mechanisms. Trying to simply copy the interface as a one-to-one will make for an app that is unintuitive and hard to manage.

 

In the same way as many websites have developed a separate version optimised for mobile, your app needs to be designed with the user experience at its core.

 

2. Incorporate the sensors and form factor

It's worth remembering that most of today's mobile devices have 3G or LTE, a camera, GPS, accelerometers, Bluetooth and WiFi (and some also include near field communication sensors too).

 

Make the most of these sensors. From basic features like reorienting the display if the device is tilted, through to allowing users to snap a picture and upload it straight into the system or get real-time updates based on location.

 

3. Mesh services with a business context

Just as mobile devices place a wide array of sensors at your disposal, so too are there a lot of third party applications that can easily be integrated into your business app, such as mapping and traffic information or even social media feeds if that's applicable.

 

Read more: http://www.abc.net.au/technology/articles/2013/06/12/3779921.htm

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Travel mobile and Web apps for easy travel | Digital Trends

Travel mobile and Web apps for easy travel | Digital Trends | The Insight Files | Scoop.it

Google was poised to put an end to the legendary travel guide Frommer’s printed version, marking a brilliant new frontier of electronically-abetted travel. Plenty of apps making friendly locals more accessible sound like every traveler’s dream. The Internet has tools on how to get the most of your vacation itinerary, taking you far beyond the paper tour guide. 

Still, be warned. When you’re traveling somewhere with rampant roaming charges and spotty Wi-Fi, Internet apps can improve your experience up until, “Oh crap. Was it a right or a left at the intersection?” 

And fittingly, recent news says that Arthur Frommer, the creator of the series, seems to be buying the rights back from Google and keeping the print around (while also maintaining a website and selling eBooks). 

While no tool is a cure-all for travel pains, plenty of apps offer access to locals and customizability not available in the standard paper guide. All it takes is a little planning ahead.



Read more: http://www.digitaltrends.com/lifestyle/replace-your-paper-travel-guide-with-mobile-apps/#ixzz2RFONkEnr
Follow us: @digitaltrends on Twitter | digitaltrendsftw on Facebook
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Share Your Travels In Real-Time With “Tweeted Trips” App

Share Your Travels In Real-Time With “Tweeted Trips” App | The Insight Files | Scoop.it

Here’s a tool you’ll be interested in: Tweeted Trips, a free app that lets you share your travels in detail with your social network, without the need for expensive GPS equipment.


Via Wendy Forbes
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Race on for intuitive mobile travel apps - Mobile Commerce Daily

Race on for intuitive mobile travel apps - Mobile Commerce Daily | The Insight Files | Scoop.it

The wealth of consumer data continues to build behind the scenes in the travel industry as consumers freely share personal information via online forms, social networking, customer service interactions and other digital communications.

As a result, travel organizations are being challenged to make better use of both historical and real-time data, significantly improve usability and open up previously closed silos that existed between various sectors when developing mobile applications.

The sharing of customer data is set to create more intuitive industry conversations this year to the benefit of travelers and developers alike.

As demand for more personalized services persists, how this data is applied and individually customized for mobile travel applications will be a key factor in determining which travel apps soar and which plummet in 2013.

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Quirky travel mapping application allows groups to visualize trip planning

Quirky travel mapping application allows groups to visualize trip planning | The Insight Files | Scoop.it

Go Pro Travelling has announced their new take on maps, an interactive mapping application that allows users to plot out trips and collaborate with friends, family and colleagues to build trips in a visually engaging way.


Via Wendy Forbes
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Guido Colombo's curator insight, May 8, 2013 12:50 PM

Map my route, 

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Mobiles and iPads wade in to the heart of travel search: discovery and inspiration | Tnooz

Mobiles and iPads wade in to the heart of travel search: discovery and inspiration | Tnooz | The Insight Files | Scoop.it

Remember just a few years back, before Apple decided we all needed a mobile-laptop hybrid and connecting to the web via a device was a rubbish user experience at best?

 

Nostalgia – for a moment.

 

Since then mobiles and tablets have made their presence felt in various parts of the travel purchase funnel, with all manner of apps arriving on the scene, often at the search and booking end of the cycle.

 

But some data released from 101Holidays over one million visits has shown that non-desktop or laptop devices are accounting for a third (A THIRD) of traffic.

 

This is a massive jump from previous years.


Read more at http://www.tnooz.com/2012/09/28/news/mobiles-and-ipads-wade-in-to-the-heart-of-travel-search-discovery-and-inspiration/#46J6FRDVpmBPBtGz.99

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AppATrip provides hotels with innovative software for proactive reputation management

AppATrip provides hotels with  innovative software for proactive reputation management | The Insight Files | Scoop.it

Online review sites are of increasing importance for the hotel industry: more and more trips are planned and booked online. Often review sites are used to check the quality of  accommodations before making a booking decision. Therefore, bad reviews  can negatively affect sales and can turn into a problem for hotel marketing. AppATrip now offers hotels a new solution called EasyReview for the online reputation management. With EasyReview hotels have the possibility to collect and manage their guest reviews, and to export them to Google. The special feature: the software allows to collect video reviews.

 

EasyReview is available for the smartphone and tablet version of AppATrip and as a web application on hotel websites.

 

With EasyReview AppATrip provides  hotels with an efficient tool to independently collect reviews from their guests. Questions preset by the hotel can be  easily  and quickly answered by the guests with EasyReview on their smartphone, tablet or hotel website. The reviews can be checked before   publishing and can then be exported to Google. The special and unique feature: besides star rating and text review, there is the possibility to collect customer feedback via video. “Video reviews are yet an unexplored field, however, they have big potential with regard to website traffic and branding”, says CEO Ali Naqi Shaheen and adds: “So far reviews have been generated only by major review sites, but with EasyReview we offer hotels the opportunity to gain back control over their brand and their reviews on the Internet.”

 

The integrated video feature enables hotels to produce user-generated content that helps to improve their google ranking and to save affiliate commissions for online travel sites. Connected with branded tablets for installation at the re ception, AppATrip offers hotels an additional service that makes hotel reviews for both guests and hotels more comfortable. Guests can rate the hotel via tablets during checkout and enter into direct dialogue with the hotel. The hotel can react immediately and can actively manage its own online reputation.

 

Reports, such as by the Verband Internet Reisevertrieb from 2011, have already shown how important reviews are for decision making in travel planning. 95% of respondents consider reviews as genuine and 5 9% indicated that reviews considerably influence their decisions. Similar results have been published by Cornell University for hotel administration in  the report ”The impact of social media on lodging performance”. According to the report, positive reviews and online satisfaction of guests via online and offline channels directly affect the financial success of the hotel. Therefore, guest feedback plays a crucial role for the hotel image and is reflected in the numbers of booking. According to a recent stu dy by Amazon, the trend goes towards video reviews, because products with video reviews not only have a higher conversion rate, but are also considered as generally more useful as text reviews.

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angela djaliman's curator insight, April 24, 2015 1:50 AM

Customers reviews provide information about both the products and the post-consumption experience such as the quality of the service, value of money and and overall evaluation. This article discuss about the new technology of online review of the hotel industry. They are going to put a program on video review online, thus customers could directly speak to form the video via tablets in the hotel. This will make the consumer easier to express their experience of their stay more in-depth. Additionally this will make the managers easier access to the data and they also could visually see the expressions of the customers. This can also help the hotel to use less paper and conserve the nature, could be promoted and adds extra points for the company. Many research has been made throughout the years relating to hotels reviews, but in behaviour perspective, the impact on online reviews has attracted more study. With this information, hoteliers could improve their customers service and provide with a better quality next time the customers come. This new system will be used more in the future, because it is more effective and efficient in gaining the customers information. Therefore, the modern video review will be an advantage for both the business managers and a comfortable tool for travellers to express their opinion.

 

Li, H., Ye, Q., & Law, R. (2013). Determinants of Customer Satisfaction in the Hotel Industry: An Application of Online Review Analysis. Asia Pacific Journal Of Tourism Research, 18(7), 784-802.

 

 

Sally Taouk's curator insight, May 4, 2015 6:05 AM

This article discusses about the new technology of online reviews of  the hotel industry. The reviews of the customer provides information about the products and the experience (including the quality of service, value of money and the overall evaluation). The hotels will upload a  program on video review online where the customers could directly  speak to the video through the tablets provided by the hotel. This allows the guest to express their experience more in details also helps managers access the video and analyse the expressions of the guests. This process also helps the hotel use less paper and conserve the nature while also leads to saving money and promoting the hotel as an  eco-friendly hotel. I believe with this current information, it will help the hotels improve their customer service and provide better quality for future customers. The new system will be used more in the future as it will be more effective and efficient in gaining the customers information.

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Apple’s iOS7 should turbocharge travel apps

Apple’s iOS7 should turbocharge travel apps | The Insight Files | Scoop.it

Forget the new visual look. It's the support for map directions API, Air Drop of photos and itineraries, new Highlight interest-sharing alerts, and an Apps Near Me tool that are the most promising new features for travel app developers.

 

That sound you’re hearing is the sound of a thousand app developers clattering away on their keyboards as they attempt to retrofit all of the existing apps out there to be compatible with Apple’s re-vamped operating system for its mobile devices, iOS7, which debuts this fall.

 

When announcing iOS7 last week, Apple CEO Tim Cook described iOS7 as the most significant change to the company’s operating system since 2007.

 

I believe that the most exciting part of the new operating system is not its re-designed user interface — which the mainstream media has focused on — but its new set of APIs and features for app developers.

 

I had the chance to try the beta version of the iOS7 and research its new capabilities and features, trying to determine which ones are relevant and useful for travel companies.

 

I was deeply impressed by the new support for map directions API, Air Drop of photos and itineraries, the new Apps Near Me tool and other promising bits of functionality.

 

Here are my favorite features and how I think they could be harnessed by developers of mobile travel apps:


Read more at http://www.tnooz.com/2013/06/17/news/apples-ios7-should-turbocharge-travel-apps/#ljQLrKjJMrulORVH.99
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Travel Apps: How to Make Your Smartphone a Smarter Travel Companion

Travel Apps: How to Make Your Smartphone a Smarter Travel Companion | The Insight Files | Scoop.it

The days of the unplugged vacation are long gone; more than ever, travelers of all ages pack their smartphones when they hit the road.


At least that's what analyst
Peter Yesawich of MMGY Global found in his annual survey of frequent travelers. More than half of the Americans interviewed, all from households with an income over $50,000, brought smartphones with them on trips, he says, and 21 percent brought several devices. His conclusion? The group he calls the digital elite appears to be growing.

Even so, not everyone needs a smartphone overseas. If you are taking a tour or cruise where most of your itinerary is already planned, you might feel more relaxed if you leave your phone at home. But for travelers taking a more independent path, there are advantages to having your smartphone by your side (just make sure you will have Wi-Fi or an international data plan that fits your budget). We've outlined a few useful apps below.

Booking
Most popular travel websites, such as TripAdvisor, Priceline, Hotels.com and Kayak, have free smartphone apps and mobile-enabled websites. The HotelTonight app sells heavily discounted rooms that, as the name suggests, are available that night; you have to wait until noon to use it.

Airbnb and Couchsurfing-services that allow you to rent rooms in people's homes-also have smartphone apps. Keep in mind that you're working with a person, not a company, so give yourself a few days for back-and-forth emails before you need the room.

Checking in
The free apps offered by airlines are becoming more sophisticated all the time. Most allow you to check in, access a mobile boarding pass, keep track of your baggage and view your mileage account. United even allows elite flyers to monitor the upgrade list.


Other aviation apps include FlightTrack, which shows you when flights are coming in (both free and paid versions are available); Next Flight ($2.99, Apple; $3.99, Android), which brings up all of the flights that are available that day on your route (very handy if you
experience delays or you want to take an earlier flight); and Skyscanner (free), which shows you timetables for all flight routes.

Organizing
Remember when travel meant carrying printouts of all your confirmation numbers? If you're still shuffling through sheaves of paper, consider downloading the TripIt app, which keeps all your travel plans in one place. When you receive a confirmation email for your flight or hotel, you forward it to the company, which organizes it on your account. Frequent travelers won't leave home without it (free, with ads or $3.99).

Finding destinations
Another space saver, the best mobile destination guidebooks have offline maps so you can use them without getting charged for data. Oh, Ranger! helps its users find federal, state and local parks, while Swim Guide locates pools, lakes and nearby recreation areas. Yelp boasts bar and restaurant reviews in almost every city, from a younger (and snarkier) point of view. OpenTable allows you to make reservations on the fly.

 
Keeping in touch
Even though you have your smartphone with you, there's no reason to use it to make a pricey international call. A web/WiFi app such as Skype or FaceTime can be the cheapest way to callhome. Skype calls are free when you are contacting other Skype users, and it's inexpensive to call a non-Skype number. FaceTime is a good choice for a family of Apple users.

Using social media
In Yesawich's survey, he found that nearly half of travelers in their 30s or younger say they post photos on Facebook and other social networks to "make friends jealous." For the social media butterfly, apps for Facebook, Twitter, Pinterest and Instagram are nonnegotiable.

Staying on budget
Bills keep coming, even when you're away from home. Many banks and credit card companies have their own apps, so you can check your balance, transfer funds and pay bills. Other apps can help find deals and low prices as you're traveling. GasBuddy, for example, tracks gasoline prices.

Miscellaneous
Some smartphone apps don't fit into a specific category but are useful nonetheless: Daylight, an app that shows sunrise and sunset times for wherever you are; Night Sky, an astronomy app; and Tides (predictions for tides and currents). Read menus in low light with Flashlight. And Tipster not only calculates tips and bill splitting, it offers tipping guidelines for different countries.

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Find. Eat. Drink. - A Travel App Curated By Food Lovers, For Food Lovers

Find. Eat. Drink. - A Travel App Curated By Food Lovers, For Food Lovers | The Insight Files | Scoop.it

When traveling, food lovers often rely on the suggestions of others to find the best places to eat, drink and dine out. For travelers merely passing through a region or without foodie friends nearby, new (free!) app Find. Eat. Drink. might be the ultimate solution.


Via Wendy Forbes
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Fly Delta For iPad : Is This The Coolest Travel App Yet?

Fly Delta For iPad : Is This The Coolest Travel App Yet? | The Insight Files | Scoop.it

Delta’s new app, Fly Delta for iPad looks pretty darn slick.  Packed full of valuable travel features and content, handy check in and boarding pass functionality, as well as a few surprises like the ‘Glass Bottom Plane’ which lets travellers visualise the journey and access geographically relevant content and commentary through Delta’s onboard wifi.

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Mobile travel marketing takes off in a big way

Mobile travel marketing takes off in a big way | The Insight Files | Scoop.it

Travel companies are digging deeper into mobile app development as they aim to connect with consumers at all points during the travel journey. That means providing mobile services that support everything travelers are doing during their excursions, from planning to booking to sharing their experiences.

 

These efforts are getting consumers’ attention. A May 2012 Nielsen study, “Courting Today’s Mobile Consumer,” showed that in the US travel apps were seeing the highest year-over-year growth of any industry or product-related app category, at 116%, well above the growth in overall mobile app use (84%).


Read more at http://www.emarketer.com/Article.aspx?R=1009408#MZzM6PKUeIzrKiqX.99

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