SITA provides new bag tracking technology | The Insight Files |

SITA’s BagJourney makes locating passengers’ baggage as easy as tracking a parcel. Global IT provider SITA can now provide airlines and airports with accurate information on the whereabouts of passengers' baggage with SITA's Bagjourney. SITA has used 2.5 billion data messages to enable them to track bags just like parcels through its BagMessage service. Each day, over 220 airports and 500 airlines exchange information on the location of passenger baggage through the secure, global messaging service. The amount of data managed by SITA is rapidly increasing, at almost 20% growth per year. SITA's Bagjourney is uniquely paired with WorldTracer, a global tracing service of delayed bags, to allow bags to be tracked even if they are mishandled.