How technology is changing travel management | The Insight Files |

Within the next three to five years, the Global Business Travel Association expects emerging technology to "transform" how travel managers do their job. According to a new study by the GBTA Foundation, travel managers see their positions shifting to a more strategic role, partly attributed to streamlining and automating processes. Today Travel Managers' responsibilities are dominated by tactical tasks, with a large focus on managing vendor relationships. The study, 'A Day in the Life: The Role of Travel Managers,' surveyed over 700 North American and European travel managers and looked at the role of the travel manager, the value these managers bring to their organisations and a potential evolution in their role in the near future. Click here to find out how these changes may impact upon your business.