Hotel trends that will shape guest experience in 2017 | The Insight Files | Scoop.it

In this article, Skift makes its predictions for some of the biggest trends that will impact the hospitality industry and the overall guest experience. Among the trends include:

 

  1. Co-everything.
  2. Good design goes mainstream.
  3. Experiences beyond the hotel.
  4. Concepts of loyalty need to evolve.
  5. Hospitality will rediscover its roots.
  6. Local will regain its meaning.
  7. Luxury that's leaner and smarter.
  8. The smart hotel emerges.
  9. Expect even more brands to emerge, both new and familiar.
  10. Data interpretation is the ultimate intelligence.