What Australian hotel travellers want | The Insight Files | Scoop.it

In a new study commissioned by HotelsCombined and conducted by an independent research agency, over 1,000 Australian adults have revealed what floats their boat when it comes to checking into hotels, from spas and babysitting to a freshly pressed shirt. Interestingly, despite spa treatments seeming like one of the most desirable services within hotels, 50 per cent of Australians don't use them. More than one-third of Australian travellers don't use a hotel's concierge or room service. Instead, the survey showed that Australians are seeking services that enable them to remain on the go and keep them connected. This statistic makes sense with 47 per cent of Australians taking shorter and more frequent holidays. The most popular hotel services among survey respondents was hotel Wi-Fi (83 per cent), 24-hour receptions (83 per cent) and housekeeping services (80 per cent). Find out more.