Tourism Research Australia has released the Australian Tourism Labour Force Report: 2015-2020, produced by Deloitte Access Economics. This report provides a comprehensive picture of the current state of the tourism labour force and associated skills demand and shortages forward to 2020. Key insights:


  • On the back of strong forecast growth in visitor numbers, Australia's tourism industry will require an estimated 123,000 additional workers to meet demand due to strong visitor growth to 2020.
  • The industry currently has a shortage of 38,000 workers. Under a business as usual scenario, the tourism industry is expected to experience a shortage of 93,000 workers, including 30,000 skilled workers in 2020.
  • Mature aged and youth workers are the key labour source for the industry.
  • The rate of dependence on overseas workers has dropped between the two surveys, from 13% of the total workforce to 10%.


Download the report.