Etihad CEO on the passenger experience | The Insight Files | Scoop.it

With minority stakes in Alitalia, Air Berlin, Air Serbia, Virgin Australia and others, Etihad has shunned the Big Three airline alliances in favour of more nimble partnerships and is creating efficiencies while other airlines "duplicate their overhead." These partnerships have turned Etihad Airways into the fifth largest airline group, with crew training, wide-body work and back office operations for several of the carriers underway in Abu Dhabi. On the passenger experience front, Etihad's CEO Hogan argues that Etihad's new Residence Suites, replete with living room, bathroom with shower and bedroom, on its A380s are disruptive and a design breakthrough. Skift sat down with Hogan to discuss these hot topics. Click here to read the interview.