The Insight Files
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The Insight Files
Consumer trends and news curated by Tourism Australia
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What makes millennial, Gen X, and boomer business travellers most satisfied?

What makes millennial, Gen X, and boomer business travellers most satisfied? | The Insight Files | Scoop.it

There are countless factors that can ruin a business trip, but what aspects of a trip actually satisfy business travellers the most? The Global Business Travel Association  teamed up with American Express Global Business Travel to ask 805 frequent business travellers what factors impact their business trips and which elements cause the greatest feelings of satisfaction. By looking at 38 variables surrounding business travel, The Traveller Satisfaction: Exploring the Generational Divide in Business Travel report shows that airport security lines are the top annoyance among business travellers regardless of their generation. Dialling down further into the survey results shows some support for the conventional wisdom surrounding the differences between business travellers of various ages. Find out more.

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Six ways mobile technology is shaping the business travel marketplace

Six ways mobile technology is shaping the business travel marketplace | The Insight Files | Scoop.it

A quick look around airports shows mobile technologies have become as common as a carry-on. Smartphones, tablets and wearable devices are built for life on the go, so it's no surprise to see mobile taking off with business travellers. In turn, rapid adoption of the technology is now driving the future of the marketplace for everything from travel bookings to expense reporting to the purchases and vendor preferences of your employees. This article outlines six ways that mobile technology will continue to shape the business travel experience for years to come:


  • Smartphones will rule the skies.
  • Credit, cash or phone?
  • Expense management on the fly.
  • Bookings by app.
  • It's going to get personal.
  • Times are changing for travel managers.


Find out more.

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Resorts tap into the bleisure trend combining business and family travel

Resorts tap into the bleisure trend combining business and family travel | The Insight Files | Scoop.it

With many U.S. travellers taking minimal annual leave, the thought of a business trip involving family members is the only soft spot some people can find. More than half - 54% - of business travellers who take business trips involving leisure bring their family members along. This result is based on data from a BridgeStreet survey which included respondents from all corners of the world. Combining business and leisure (or 'bleisure') travel has always been a part of Club Med's brand, an all-inclusive resort that has more than 1,500 meetings and events at its properties each year. The resort acknowledges that these trips are an increasingly popular way to travel. Find out more.

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Top cities and countries for meetings and events

Top cities and countries for meetings and events | The Insight Files | Scoop.it

ICCA’s annual statistics on the number of rotating international association meetings hosted by countries and cities indicate overall stability. Paris held onto the top rank, with Vienna swapping places with Madrid and moving up from three to two, and Berlin and Barcelona swapping places at four and five, respectively. While the USA and Paris remain the number one country and city on the ICCA worldwide country and city rankings 2014, Australia ranks in 13th position, indicating a rise of 260 places compared to 2013. ICCA's international association meetings tables are published every year. To be included, meetings must be held on a regular basis, have at least 50 delegates and rotate between at least three countries. Find out more.

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Business travel to flatline in 2015

Business travel to flatline in 2015 | The Insight Files | Scoop.it

Airlines and hoteliers will feel the pinch from a ‘subdued economic growth’ forecasted for the Asia Pacific region in 2015. According to an American Express Global Business Travel Forecast, hotel and ground transportation prices are predicted to be flat to slightly higher in 2015, and domestic airfares are predicted to plateau while international rates are to drop. Contributing to the cautious business outlook is decelerating growth in China combined with a slowdown in the resources sector. With Australian companies expected to tighten their belts on corporate travel policies, new business class offerings coming online will face stiffer competition with companies expected to review staff entitlements. Click here to learn more about how these trends may affect your business.

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Three quarters of business travellers extend their trip for leisure purposes

Three quarters of business travellers extend their trip for leisure purposes | The Insight Files | Scoop.it

"Business travel is a becoming a larger and more sophisticated market, much to the delight of Australian travellers who are using work trips as a gateway to personal travel. According to the American Express Global Business Travel survey, three quarters of respondents are extending business trips for leisure purposes. Australian business travellers are flying seven times a year, with five of these being international flights."

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Sydney tops Melbourne as Australia's top international conventions city

Sydney tops Melbourne as Australia's top international conventions city | The Insight Files | Scoop.it
Australia slips into 16th place as Sydney just makes the cut in ICCA's Top 20 Rankings for countries and cities in 2013.
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How tech is shaping business traveller behaviour

How tech is shaping business traveller behaviour | The Insight Files | Scoop.it

Many business travellers' preferences are shifting as a result of new technology solutions and ridesharing services - a couple of the numerous travel solutions around that operate at the intersection of personal and work life. The collision of business and personal travel is nothing new, but there's something different about the way today's travellers bring work-life balance to their travel solutions: technology. As a result:

 

  • Traveller expectations are shifting as a result of new technology.
  • Modern travellers demand convenience above all else.
  • New technology is driving change across the corporate travel policy.

 

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Business travel on the rise in Australia

Business travel on the rise in Australia | The Insight Files | Scoop.it

New data from Australian travel and expense technology company Locomote, reveals that local Australian business travellers visited 499 different cities in the last twelve months. Locomote, which manages the corporate travel of more than 200,000 employees across the country, has reported that Australian company travellers visited an average of two cities each, including both local and international destinations and were spending an average $5,341.7 per traveller throughout the year. The majority of business trips included an overnight stay at another city. Overnight business trips were the most popular (15.1%), followed by two nights (11.1%) and five nights (10%). Same-day return trips ranked 6th accounting for 7.6% of the total of business trips made by Australian corporate travellers. Find out more.

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Kenya's Tourism Minister on making a big bet on business travel

Kenya's Tourism Minister on making a big bet on business travel | The Insight Files | Scoop.it

US President Barack Obama recently returned to Kenya for the first time since visiting in 2006. Like a growing number of Kenyan visitors, Obama travelled to Nairobi for business, in his case, Nairobi's Global Entrepreneurship Summit. The Summit is just one in a growing number of international business gatherings in Kenya's capital in the coming year, and signals a renewed focus on the city as one of Africa's premier destinations for meetings and business. Skift sat down with Phyllis Kandie, Kenya's Cabinet Secretary for East African Affairs, Commerce and Tourism. Click here to read the interview.

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The most expensive cities for business travellers

The most expensive cities for business travellers | The Insight Files | Scoop.it

According to BCD Travel's Expert Market report, Geneva, Hong Kong, Zurich, London and Paris all cost more for business trips than Sydney, which ranked 18th and is the only Australian city to make the top 20 most expensive places to travel to for work. Sydney averaged US$461 daily spend per person, considerably lower than Venezuela's Caracas which topped US$611, Hong Kong at US$523 or London at $US508. In contrast, no American city was listed in the top 20, with San Francisco taking the top spot for the US in 23rd position globally, with a daily spend of US$444. The corporate travel company analysed clients' expenditure while undertaking business travel, including hotel costs, car rental reservations and food.

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54 cities that beat New York City and London for business travel

54 cities that beat New York City and London for business travel | The Insight Files | Scoop.it

The Economist Intelligence Unit’s latest “liveability” ranking is out, and it won’t make for happy reading in the world’s biggest business centres. The rankings are intended to measure the relative comfort of 140 cities where expat executives might conceivably find themselves living or visiting. As in previous editions of the rankings, cities in Australia and Canada dominate - Melbourne was at the top for the fourth year in a row. Click here to view the full list.

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Richard Stern's curator insight, December 8, 2014 3:45 PM

Business travel is not usually considered to be fun. Going to work in a city that is rated high on this list could be the next best thing.

Marie Ora's curator insight, November 9, 2016 5:34 AM
Go on and read the "54 cities that beat New York City and London for business travel"
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Australia in prime position for South East Asia business events

Australia in prime position for South East Asia business events | The Insight Files | Scoop.it
Australia continues to cement its reputation as the incentive destination of choice for South East Asia business events’ groups, with a growing number of bookings from Singapore, Malaysia and Indonesia.
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'Wellness' an important status symbol among business travellers

'Wellness' an important status symbol among business travellers | The Insight Files | Scoop.it
Well-Being New 'Status Symbol,' Westin Survey Shows - A new Westin Hotels & Resorts survey suggests meeting planners should incorporate wellness more into their events.
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