There are countless factors that can ruin a business trip, but what aspects of a trip actually satisfy business travellers the most? The Global Business Travel Association teamed up with American Express Global Business Travel to ask 805 frequent business travellers what factors impact their business trips and which elements cause the greatest feelings of satisfaction. By looking at 38 variables surrounding business travel, The Traveller Satisfaction: Exploring the Generational Divide in Business Travel report shows that airport security lines are the top annoyance among business travellers regardless of their generation. Dialling down further into the survey results shows some support for the conventional wisdom surrounding the differences between business travellers of various ages. Find out more.