The Insight Files
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Consumer trends and news curated by Tourism Australia
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UNWTO and Australia’s Griffith University Join Forces to Advance Tourism Knowledge - News - PATA

UNWTO and Australia’s Griffith University Join Forces to Advance Tourism Knowledge - News - PATA | The Insight Files | Scoop.it
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Cornell University report uses industry data to develop hotel sustainability benchmarks

Cornell University report uses industry data to develop hotel sustainability benchmarks | The Insight Files | Scoop.it

"A landmark Cornell University study has compiled and analyzed industry-wide data to develop sustainability benchmarks for hotels in 30 geographic areas in China, the United Kingdom, and the United States. Using these benchmarks, hotels in and near these 30 locations can see how they stack up against their peers. With data contributed by nine global hotel companies, the benchmark data collection and analysis effort focuses on two key components of sustainability: energy usage and carbon emissions. The report, "Hotel Sustainability Benchmarking," by Howard G. Chong and Eric E. Ricaurte, is available at no charge from the Cornell Center for Hospitality Research (CHR) and the Cornell Center for Real Estate and Finance (CREF)."

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Ready, Set, Go! app - disaster planning for the tourism industry

Ready, Set, Go! app - disaster planning for the tourism industry | The Insight Files | Scoop.it

“The Ready, Set, Go! app transforms a person’s smartphone into a disaster management headquarters.  Essentially, it’s like having a digital business continuity plan which holds all the essential information to get a business up and running again after an incident or crisis.”


Mr Gschwind said research has shown 80 per cent of businesses without a continuity plan don’t survive two years after a major crisis (Source: APEC, 2008).

We also know that for every dollar invested in disaster mitigation, three dollars is saved in recovery costs,” he said (Source: Queensland Government, 2001)."
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Geek Girl Travel's curator insight, April 8, 2014 10:18 AM

This is an important app to have, especially if you do a lot of travel for business.

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Reaching ecotourists: social media reveals divide between current marketing strategies and consumers

Reaching ecotourists: social media reveals divide between current marketing strategies and consumers | The Insight Files | Scoop.it

"While most ecotourism news focuses on the efforts of large hotels to manage their impact on the environment, travelers interested in environmentally conscious travel are more likely to seek out more immersive experiences."

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Geek Girl Travel's curator insight, March 27, 2014 12:34 AM

You can pamper yourself and still be eco friendly.

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Million dollar Manta rays: tourist attractions and why it pays to preserve wildlife

Million dollar Manta rays: tourist attractions and why it pays to preserve wildlife | The Insight Files | Scoop.it
Imagine Paris without the Eiffel Tower, or Cairo without the pyramids? For some countries, losing their iconic wildlife would be like losing these tourist attractions, says Bradnee Chambers in this guest commentary.
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Cambridge University study evaluates the impact of climate change on tourism industry resources

Cambridge University study evaluates the impact of climate change on tourism industry resources | The Insight Files | Scoop.it
Climate change is a growing threat to tourism, from thawing ski resorts to coral reefs hit by warmer seas, and the industry itself should do more to curb its soaring greenhouse gas emissions, a study showed on Tuesday.
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CSR leadership in the tourism industry: Starwood Hotels bans shark fin

CSR leadership in the tourism industry: Starwood Hotels bans shark fin | The Insight Files | Scoop.it

Starwood Hotels & Resorts Worldwide announced Tuesday that, effective July, it will no longer procure shark fin in any of its nearly 1,200 hotels or 1,300 restaurants worldwide.


The company said it is now committed to completely eliminating the consumption of shark fin in all restaurants and food services across its global portfolio by year-end.


Starwood claims to be the first global hotel operator to take a strong stand on shark fin across its entire portfolio.

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Sustainable hotels earn higher guest ratings

Sustainable hotels earn higher guest ratings | The Insight Files | Scoop.it

"Hotels that have earned the ISO 14001 certification had higher guest satisfaction scores than those with no such certification, according to a study published by the Cornell Center for Hospitality Research (CHR)."

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Samantha Gandolfo's comment, October 3, 2014 12:23 AM
This article is extremely relevant to our site visit to Alto Hotel on Bourke as it is a 4-star sustainble, environmentally friendly hotel located in Melbourne CBD. Alto Hotel was the first in Australia to receive the EarthCheck Gold Certification as well as the first city hotel in Australia to offset all calculated carbon output, and therefore be considered carbon neutral. Alto Hotel receives extremely high trip advisor ratings (#6 of 169 hotels in Melbourne) and glowing reviews, the vast majority being 'excellent' or 'very good'. However, it is interesting to note that Alto is very subtle in their approach to sustainability and will not implement a sustainability initiative if it negatively impacts guest comfort. With so many similar hotels in Melbourne to choose from, being sustainable and carbon neutral is definitely giving the Alto a competitive edge and many people will choose to stay at the Alto because of this. However, some people would book for other reasons such as location or price without realising their environmental approach. Because of the way the hotel has implemented sustainability initiatives with guest comfort still as the number one priority, I believe it is possible to go through your stay without even realizing the hotel is carbon neutral. This is likely to be extremely beneficial, as guests can feel good about doing their bit for the environment without losing the feeling of luxury and comfort.
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Harnessing the collaborative economy: Rome2rio adds carpooling to the point-to-point mix

Harnessing the collaborative economy: Rome2rio adds carpooling to the point-to-point mix | The Insight Files | Scoop.it
Point-to-point has a new method of transportation, as Rome2rio adds carpooling inventory to its options for European journeys.
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